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Manage users in Zero Touch PKI

During account configuration, add users to your Zero Touch PKI account to support how you'll use the product, as described in About organizations and roles. You can also modify user roles, grant or block access, download activity logs, and manage API keys.

Prerequisites

  • You must be an Account Admin to add users or modify roles.

To add users with account-level or organization-level roles

  1. Sign in to Zero Touch PKI.
  2. Click Users > Invite.

  3. In the dialog, add the following:

    • First Name: Enter the user's first name.
    • Last Name: Enter the user's last name.
    • Email: Enter the user's email address.
    • Select an Account: Select your account.
    • Organization: For organization-level users, enter the organization.
    • Role: Select a role. If you selected an organization, organization-level roles appear.

  4. Click Invite.

    Zero Touch PKI creates the user. No email is sent, but the account is available behind your single sign-on provider.

To add users with the Service Requestor role

Note

The Service Requestor role is a non-human role for the Zero Touch PKI API. You can't combine it with other roles.

  1. Sign in to Zero Touch PKI.
  2. Click Users > Invite.

  3. In the dialog that appears, add the following:

    • Email: Enter an email address. If blank, Zero Touch PKI uses your account email.
    • Select an Account: Select your account.
    • Organization: Enter the organization.
    • Role: Select Service Requestor.

  4. Click Invite.

    Zero Touch PKI creates the user. It sets a generated string as the first name and your account name as the last name.

To modify user roles

  1. Sign in to Zero Touch PKI.
  2. Click Users.
  3. With Filter Results, refine the list of users.
  4. Click a user.

  5. On the Profile page, under Accounts and Roles, do one of the following:

    • Click Add Account Role, then select another role.

    Note

    For a single user, you cannot add roles for multiple accounts.

    • To remove a role, on the right, click the delete icon.

To block or unblock users

  1. Sign in to Zero Touch PKI.
  2. Click Users.
  3. Use Filter Results to refine the list of users.
  4. On the right, in the three-dot menu, select Block or Unblock.