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Enabling or disabling a specific user account and it's associated API key

If you need to offboard specific users, you can disable their accounts and associated API keys by simply checking a box. You can also re-enable accounts by clearing the same checkbox.

Can't I just revoke their SSO or email sign-in account?

If you've revoked a user's SSO access and, where applicable, disabled their email sign-in account, they can no longer sign in to Certificate Manager - SaaS products. However, their API key remains fully operational.

To ensure that their API key can no longer be used, you should also disable their Certificate Manager - SaaS user account.

TIP

Disabling accounts can only be performed by Certificate Manager - SaaS administrators who possess the System Administrator role.

What happens when an account is disabled?

Disabled accounts do not show up by default in the Users list (Settings > Users). Their API keys are disabled, and cannot be used.

To enable or disable a user's account

  1. Sign in to Certificate Manager - SaaS.

  2. Click Settings > Users.

  3. On the Users page, find and click the user name you want to disable.

  4. From the Summary tab, select or clear Disable user account, and then click Save.